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Fax: 02 9001 2001

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Neuro Surgery

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Patient Experience Survey

We value your feedback please take a few moments to complete this customer satisfaction survey. 

My views and concerns were listened to: *
Was the information regarding medication in the booklet helpful before and after admitting: *
Was the Infection Prevention and Control information in the booklet helpful before and after admitting: *
I felt cared for: *
I was involved as much as I wanted in making decisions about my treatment and care: *
I was kept informed as much as I wanted about my treatment and care: *
I received pain relief that met my needs:
When I was in the hospital, I felt confident in the safety of my treatment and care:
I experienced unexpected harm or distress as a result of my treatment or care:
My harm or distress was discussed with me by staff:
My procedure requires physio to treat my condition:
Overall, the physio was able to implement and communicate an appropriate treatment management plan:
Overall, the cleanliness and the décor of the hospital was:
Overall, the quality of the meals were:
Staff explained my check-in process including paperwork, billing and fees:
Based on your recent experience, how likely are you to recommend us to your friends and family?

ESPH has adapted and modified some questions which are not endorsed by the commission.

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