Admission process


Pre-Admission

Complete the ESPH Patient Admission Information Booklet available or complete the details from your doctor’s rooms and send it to us as soon as possible.

Informed Financial Consent

Please contact your health fund to confirm your cover as soon as possible. Depending on your insurer and your level of cover, you may have out of pocket expenses (such as excess or copayment etc). All costs need to be paid prior to admission.

Admission Time

Our booking team will contact you the business day prior to your admission to confirm your details and provide information about your admission time and fasting.

Please call +61 2 9001 2000 between 9am-5pm if you have not been contacted the night before your admission.




Informed Financial Consent


Please read the following information to understand more about the cost of your hospital admission and overnight stay ahead of your surgery to enable your informed financial consent.

  1. You will be given a quote Estimate prior to admission based on the information provided by your surgeon.
  2. You will be asked to complete our Informed Financial Consent on admission.
  3. There are circumstances when your bill may be higher than the estimate and you are responsible for all additional charges if your health insurer, workers’ compensation insurance or other third party cover or Medicare does not cover all of the costs of your hospital stay. In this case you must pay the difference.
  4. Though your doctor should generally advise you if this is the case, as with any medical procedure, if unforeseen circumstances should arise during the procedure it may be necessary for your doctor to use a different or more costly prosthetic device without prior notice to you. If this happens, there may be additional costs to you.
  5. Your final account will reflect the actual procedure performed, treatment and services including any disposable/prosthetic, Radiology, Physiotherapy or Pharmacy and any balance payable by you.
  6. As a condition of admission, once you have indicated your acceptance of these terms, you will be taken to have agreed to pay your final account. If another person will be responsible for paying the account for your treatment at the hospital, they should also read the terms outlined and acceptance is indicated.
  7. You must pay all bills received for other services provided to you during your hospital stay, including but not limited to, fees, costs and charges for doctor/s, pathology services, radiology services, physiotherapy and medications.

The hospital relies on information provided by your health fund which may change depending on the specific terms of your health insurance policy an early discharge from hospital may reduce the rebate the hospital receives from your health fund in which case the amount payable by you will increase;

  • Your treating doctor(s) may vary the proposed treatment, procedure / item numbers or the proposed length of stay;
  • Medication costs may vary, due to a change in the medication prescribed by your treating doctor or a change in the medication price;
  • You may incur sundry charges during your stay (e.g visitor meals, boarder fees and phone calls); or
  • Where a prosthesis (an implanted medical device) is required for your treatment there will be at least one device that is fully covered by your health fund (if you are insured). However, based on your specific clinical need, your doctor may recommend a device that requires a gap payment by you.




Parking at East Sydney Private Hospital


Car parking facilities are available in Wilson carpark which is accessed via Kennedy Street. First 20 minutes are free. Fees apply for a longer stay.

Additional car parking can be found at The Sydney Boulevard Hotel, 90 William Street (3 min walk), or the Domain Car Park- entry via St Mary’s road (5 min walk).




Directions to East Sydney Private Hospital (Public Transport)


From St James Station 9 minute walk

From Kings Cross Station 9 minute walk

From Central Station 21 minute walk

From Wynyard Station: Walk to York Street at Wynyard Street, 3 min Walk, then catch the

Bus 311 to be dropped off conveniently outside the facility, 12 Minutes

Please be advised that you should plan your route to arrive earlier so that there are no delays for your operation.




What to bring on arrival


1 - Medicare Card, Pension Card or other concession cards such as Veterans’ Affairs Entitlement Card and Health fund details.
2 - Health Fund and Payment options
3 - Past Medical History form your GP
4 - All current Medications in original boxes
5 - Radiology and Pathology Test results

Please do not bring any valuables to hospital, we provide in room safes however we do not accept responsibility for patient’s valuables.




Discharge information


Day Patients

When your procedure is complete, our recovery team will contact your next of Kin or nominated person to pick you up.

The major effects of your anaesthetic or sedation may wear off quickly, however minor effects on memory, balance and muscle function may persist for some hours. These effects vary from person to person and are not individually predictable. Because of this please note the following

  • By law you are not permitted to drive within 24 hours after an anaesthetic or sedation.
  • You should be accompanied by a relative or friend
  • You should not operate machinery, schedule any important meetings or sign legal papers for 24 hours.

Before you leave hospital, please make sure you have the following:

  • a discharge letter
  • all personal belongings
  • all x-rays and scans
  • completed the Customer Comment Card

Overnight Patients

The discharge time is 10am, please arrange your transport by this time.

Before you leave hospital, please make sure you have the following:

  • a discharge letter
  • all personal belongings
  • all x-rays and scans
  • completed the Customer Comment Card




Australian Charter Healthcare Rights


Australian charter healthcare rights – 2nd edition – English version and translations

View here - https://www.safetyandquality.gov.au/australian-charter-healthcare-rights-second-edition-translations





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Phone: 02 9001 2000

Fax: 02 9001 2001

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