Patient Information

All patients are required to have a COVID-19 test within 72hours PRIOR to admission to East Sydney Private Hospital; proof of this test and the associated result will be required for admission. If you receive a positive result, please get in touch with our team immediately.

Please complete your online admission form in preparation for your upcoming admission to East Sydney Private Hospital; this can be accessed by clicking here. If you have any trouble accessing our online admission portal, don't hesitate to contact our team on 02 9001 2000 for assistance.

To view our pre-admission booklet, please click here

Admission Time

Our booking team will contact you the business day prior to your admission to confirm your details and provide information about your admission time and fasting.

Please call +61 2 9001 2000 between 9 am-5 pm if you have not been contacted the night before your admission.

Please read the following information to understand more about the cost of your hospital admission and overnight stay ahead of your surgery to enable your informed financial consent.

  1. You will be given a quote Estimate prior to admission based on the information provided by your surgeon.
  2. You will be asked to complete our Informed Financial Consent on admission.
  3. There are circumstances when your bill may be higher than the estimate and you are responsible for all additional charges if your health insurer, workers’ compensation insurance or other third party cover or Medicare does not cover all of the costs of your hospital stay. In this case you must pay the difference.
  4. Though your doctor should generally advise you if this is the case, as with any medical procedure, if unforeseen circumstances should arise during the procedure it may be necessary for your doctor to use a different or more costly prosthetic device without prior notice to you. If this happens, there may be additional costs to you.
  5. Your final account will reflect the actual procedure performed, treatment and services including any disposable/prosthetic, Radiology, Physiotherapy or Pharmacy and any balance payable by you.
  6. As a condition of admission, once you have indicated your acceptance of these terms, you will be taken to have agreed to pay your final account.  If another person will be responsible for paying the account for your treatment at the hospital, they should also read the terms outlined and  acceptance is indicated.
  7. You must pay all bills received for other services provided to you during your hospital stay, including but not limited to, fees, costs and charges for doctor/s, pathology services, radiology services, physiotherapy and medications.

 

The hospital relies on information provided by your health fund which may change depending on the specific terms of your health insurance policy an early discharge from hospital may reduce the rebate the hospital receives from your health fund in which case the amount payable by you will increase;

  • Your treating doctor(s) may vary the proposed treatment, procedure / item numbers or the proposed length of stay;
  • Medication costs may vary, due to a change in the medication prescribed by your treating doctor or a change in the medication price;
  • You may incur sundry charges during your stay (e.g visitor meals, boarder fees and phone calls); or
  • Where a prosthesis (an implanted medical device) is required for your treatment there will be at least one device that is fully covered by your health fund (if you are insured). However, based on your specific clinical need, your doctor may recommend a device that requires a gap payment by you.
  1. Medicare Card, Pension Card or other concession cards such as Veterans’ Affairs Entitlement Card and Health fund details.
  2. Health Fund and Payment options
  3. Past Medical History form your GP
  4. All current Medications in original boxes
  5. Radiology and Pathology Test results


Please do not bring any valuables to hospital, we provide in room safes however we do not accept responsibility for patient’s valuables.

Day Patients

When your procedure is complete, our recovery team will contact your next of Kin or nominated person to pick you up. 

The major effects of your anaesthetic or sedation may wear off quickly, however minor effects on memory, balance and muscle function may persist for some hours. These effects vary from person to person and are not individually predictable. Because of this please note the following

  • By law you are not permitted to drive within 24 hours after an anaesthetic or sedation.
  • You should be accompanied by a relative or friend
  • You should not operate machinery, schedule any important meetings or sign legal papers for 24 hours.

Before you leave hospital, please make sure you have the following:

  • Discharge letter
  • All personal belongings
  • All x-rays and scans
  • Completed the Customer Comment Card
 
Overnight Patients

The discharge time is 10.00am, please make sure that you have arranged for your transportation to be ready to collect you by this time. This is important as we will be turning over the bed for another patient.

Before you leave hospital, please make sure you have the following:

  • Discharge letter
  • All personal belongings
  • All x-rays and scans
  • Completed the Customer Comment Card

Car parking facilities are available in Secure carpark which is accessed via Kennedy Street. First 20 minutes are free. Fees apply for a longer stay.

Additional car parking can be found at The Sydney Boulevard Hotel, 90 William Street (3 min walk), or the Domain Car Park- entry via St Mary's road (5 min walk).

From St James Station                  9 minute walk

From Kings Cross Station             9 minute walk

From Central Station                    21 minute walk

From Wynyard Station:               Walk to York Street at Wynyard Street, 3 min Walk, then catch the

Bus 311 to be dropped off conveniently outside the facility, 12 Minutes

Please be advised that you should plan your route to arrive earlier so that there are no delays for your operation.

For information on what your rights are as a private patient having treatment in a private hospital such as East Sydney Private you can visit the Australian Government Department of Health and view the Australia Charter of Rights.

View here