Accreditation

East Sydney Private Hospital is fully accredited against the National Safety and Quality Health Service Standards (NSQHSS), a mandatory set of standards established by the Australian Government for all public and private hospitals.

Accreditation assessment occurs every three years by an independent team of expert health professionals who visit the hospital and review in detail the quality and safety of services provided by the hospital.

East Sydney Private Hospital is next due for accreditation in mid-2023.

At East Sydney Private Hospital, we strive to provide exceptional patient-centred care. We closely monitor our quality and safety performance against other similar private hospitals and against national industry benchmarks, and regularly report and analyse these results for continued improvements to our care delivery.

Explore below how our team at East Sydney Private Hospital addresses each quality area of assessment.

PATIENT SAFETY & QUALITY INDICATORS HOSPITAL PERFORMANCE
Year of Assessment 2020 2021 Q1 2022 Q2 2022 Q3 2022 Benchmark Benchmark Group
Accreditation N/A N/A
Patient Satisfaction 95% 95% 96% 98% 92% N/A N/A
Infection Rates 0.17% 0.23% 0.13% 0% 0.04% 0.41% PHBG
Hand Hygiene 82% 83% 84% 87% 87% 80% NHHI
Patient Falls 0% 0.06% 0.06% 0.04% 0.08% 0.3% ACHR Section #4.1
Medication Errors 0.5% 0.37% 0.38% 0.44% 0.38% 0.42% PHBG
Medication Errors Requiring Medical Intervention 0% 0% 0% 0% 0% 0.004% ACHR Section #6.3
Pressure Injuries 0% 0.02% 0% 0% 0% 0.03% ACHR Section #3.1
Adverse Events from a Blood Transfusion 0% 0% 0% 0% 0% 0.07% ACHR Section #6.1
Unplanned Return to the Operating Theatre 0.32% 0.09% 0.15% 0.06% 0.05% 0.28% ACHR Section #2.1
Unplanned Transfer to a Higher Level of Care 0.22% 0.08% 0.05% 0.08% 0.15% 0.21% PHBG
Unplanned Readmission 0.32% 0.12% 0.23% 0% 0.05% 1.11% ACHR Section #1.1